/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.relative{position:relative}.start{inset-inline-start:var(--spacing)}.table{display:table}.antialiased{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}}:root{--red:#a11d22;--charcoal:#3e4042;--muted:#6d7176;--canvas:#f5f6f7;--border:#e2e4e7}*{box-sizing:border-box}html,body{min-height:100%;margin:0}body{background:var(--canvas);color:var(--charcoal);font-family:var(--font-geist-sans),Inter,Arial,sans-serif}button,textarea,input{font:inherit;color:inherit}.app-shell{min-height:100vh;display:flex}.side-rail{z-index:20;color:#fff;background:linear-gradient(#35383a,#292c2e);flex-direction:column;align-items:center;width:92px;padding:22px 14px;display:flex;position:fixed;inset:0 auto 0 0}.rail-mark{border:2px solid #ddd;border-radius:50%;place-items:center;width:48px;height:48px;font-size:13px;font-weight:800;display:grid}.rail-chat{background:var(--red);border-radius:12px;place-items:center;width:58px;height:58px;margin-top:116px;font-size:29px;display:grid;box-shadow:0 10px 24px #a11d2257}.rail-help{color:#c5c8ca;border:2px solid #969a9d;border-radius:50%;place-items:center;width:40px;height:40px;margin-top:auto;font-weight:700;display:grid}.workspace{flex-direction:column;width:100%;min-height:100vh;padding-left:92px;display:flex}.topbar{border-bottom:1px solid var(--border);z-index:10;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fffffff5;justify-content:space-between;align-items:center;height:102px;padding:0 42px 0 46px;display:flex;position:sticky;top:0}.brand-group{align-items:center;gap:26px;height:100%;display:flex}.brand-logo{object-fit:contain;width:115px;height:64px}.brand-divider{background:#d5d7da;width:1px;height:42px}.product-name{letter-spacing:-.7px;font-size:25px;font-weight:760}.machine-chip{background:#fff;border:1px solid #cfd2d5;border-radius:10px;align-items:center;gap:11px;min-height:52px;padding:0 20px;font-size:16px;font-weight:650;display:flex;box-shadow:0 3px 10px #1e202208}.machine-chip span{color:var(--red)}.machine-chip:hover{border-color:#a11d2280}.content-wrap{flex:1;width:min(1180px,100% - 92px);margin:0 auto;padding:52px 0 64px}.eyebrow{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;align-items:center;gap:9px;font-size:13px;font-weight:700;display:flex}.online-dot{background:#38a56b;border-radius:50%;width:8px;height:8px;display:inline-block;box-shadow:0 0 0 4px #38a56b1f}.lead{color:var(--muted);margin:0;font-size:20px}.machine-entry{text-align:center;max-width:760px;margin:34px auto 0}.entry-brand{border:1px solid var(--border);background:#fff;border-radius:24px;place-items:center;width:178px;height:94px;margin:0 auto 26px;padding:14px 18px;display:grid;position:relative;box-shadow:0 18px 38px #3e40421a}.entry-brand img{object-fit:contain;width:100%;height:100%}.entry-brand i{border:4px solid var(--canvas);color:#fff;background:#38a56b;border-radius:50%;place-items:center;width:31px;height:31px;font-size:13px;font-style:normal;font-weight:850;display:grid;position:absolute;bottom:-7px;right:-7px}.machine-entry .eyebrow{justify-content:center}.machine-entry h1,.choice-screen h1{letter-spacing:-2px;margin:18px 0 10px;font-size:clamp(38px,4vw,50px);line-height:1.08}.machine-entry .lead{max-width:630px;margin:0 auto;line-height:1.5}.machine-form{border:1px solid var(--border);text-align:left;background:#fff;border-radius:18px;max-width:660px;margin:34px auto 0;padding:24px;box-shadow:0 14px 35px #3e404212}.machine-form>label{color:#777b7f;letter-spacing:.12em;margin:0 0 9px 2px;font-size:10px;font-weight:780;display:block}.machine-input-row{border:1.5px solid #d3d6d9;border-radius:13px;grid-template-columns:44px 1fr auto;align-items:center;min-height:62px;padding:6px;display:grid}.machine-input-row:focus-within{border-color:#a11d22b3;box-shadow:0 0 0 4px #a11d2214}.machine-input-row>span{color:var(--red);text-align:center;font-size:23px;font-weight:760}.machine-input-row input{text-transform:uppercase;border:0;outline:0;width:100%;min-width:0;padding:0 8px;font-size:18px}.machine-input-row input::placeholder{color:#aaaeb2;text-transform:none}.machine-input-row button{background:var(--red);color:#fff;cursor:pointer;border:0;border-radius:10px;min-width:122px;height:48px;font-weight:720}.machine-input-row button:disabled{opacity:.35;cursor:default}.machine-form>small{color:#8b8f93;margin:11px 3px 0;font-size:11px;display:block}.friction-note{color:var(--muted);justify-content:center;gap:9px;margin-top:24px;font-size:13px;display:flex}.friction-note span{color:#38a56b;font-weight:850}.machine-input-row.input-error{background:snow;border-color:#c63a40}.machine-form>small.validation-error{color:#b42329;font-weight:650}.format-examples{flex-wrap:wrap;gap:6px;margin-top:11px;display:flex}.format-examples span{color:#686c70;background:#f1f2f3;border-radius:6px;padding:5px 8px;font-size:10px;font-weight:650}.current-machine{color:var(--muted);background:#eef0f1;border-radius:9px;align-items:center;gap:5px;margin-top:18px;padding:8px 11px;font-size:12px;display:inline-flex}.current-machine b{color:var(--charcoal)}.current-machine button{color:var(--red);cursor:pointer;background:0 0;border:0;margin-left:5px;font-weight:700}.category-grid{grid-template-columns:1fr 1fr;gap:24px 28px;margin-top:30px;display:grid}.category-card{border:1px solid var(--border);text-align:left;cursor:pointer;background:#fff;border-radius:16px;grid-template-columns:70px 1fr auto;align-items:center;gap:24px;min-height:132px;padding:24px 30px;transition:all .18s;display:grid;box-shadow:0 8px 24px #3e40420b}.category-card:hover{border-color:#a11d2273;transform:translateY(-3px);box-shadow:0 15px 32px #3e404217}.category-icon{width:66px;height:66px;color:var(--red);background:#f8edee;border:1px solid #0000;border-radius:17px;place-items:center;transition:all .18s;display:grid}.category-icon svg{width:36px;height:36px}.category-empty .category-icon{color:#a36f19;background:#fff4df}.category-fault .category-icon{color:#6a535e;background:#f4eef1}.category-payment .category-icon{color:#29748a;background:#eaf5f8}.category-feedback .category-icon{color:#5f699d;background:#eef0fa}.category-card:hover .category-icon{transform:scale(1.05)rotate(-2deg)}.category-label{font-size:21px;font-weight:690}.category-arrow{color:var(--red);font-size:41px}.wide-card{grid-column:1/-1;justify-self:center;width:60%}.service-note{color:var(--muted);justify-content:center;align-items:center;gap:12px;margin-top:34px;display:flex}.service-note span{background:var(--red);color:#fff;border-radius:50%;place-items:center;width:28px;height:28px;display:grid}.back-button{color:var(--red);cursor:pointer;background:0 0;border:0;margin-bottom:18px;padding:0;font-weight:670}.chat-layout{grid-template-columns:minmax(0,1fr) 290px;align-items:start;gap:24px;display:grid}.chat-panel,.context-panel{border:1px solid var(--border);background:#fff;border-radius:18px;box-shadow:0 12px 32px #3e40420e}.chat-panel{overflow:hidden}.chat-header{border-bottom:1px solid var(--border);align-items:center;gap:14px;min-height:94px;padding:20px 24px;display:flex}.bot-avatar,.mini-avatar{background:var(--red);color:#fff;place-items:center;font-style:italic;font-weight:850;display:grid}.bot-avatar{border-radius:15px;width:50px;height:50px;font-size:23px}.chat-header h1{margin:0 0 4px;font-size:18px}.chat-header p{color:var(--muted);align-items:center;gap:8px;margin:0;font-size:13px;display:flex}.topic-pill{color:var(--red);background:#f7edee;border-radius:999px;margin-left:auto;padding:8px 12px;font-size:13px;font-weight:680}.messages{background:linear-gradient(#fafbfb,#fff);min-height:390px;max-height:510px;padding:22px 26px 28px;overflow:auto}.timestamp{text-align:center;color:#95999d;margin-bottom:22px;font-size:12px}.message-row{align-items:flex-end;gap:9px;margin:12px 0;display:flex}.message-row.user{justify-content:flex-end}.mini-avatar{border-radius:10px;width:30px;height:30px;font-size:13px}.message-bubble{background:#f0f1f2;border-radius:16px 16px 16px 4px;max-width:72%;padding:13px 16px;font-size:15px;line-height:1.45}.message-row.user .message-bubble{background:var(--red);color:#fff;border-radius:16px 16px 4px}.quick-options{flex-wrap:wrap;gap:8px;margin:14px 0 0 39px;display:flex}.quick-options button{cursor:pointer;background:#fff;border:1px solid #d7dadd;border-radius:999px;padding:9px 13px;font-size:13px}.composer-wrap{border-top:1px solid var(--border);background:#fff}.composer{align-items:center;gap:12px;min-height:76px;padding:15px 18px 8px;display:flex}.composer textarea{resize:vertical;border:1px solid #d8dbde;border-radius:13px;outline:none;width:100%;min-height:54px;padding:15px}.composer button{background:var(--red);color:#fff;cursor:pointer;border:0;border-radius:13px;width:50px;height:50px}.composer button:disabled{opacity:.35}.privacy-hint{color:var(--muted);margin:0;padding:0 18px 13px;font-size:11px;line-height:1.45}.submit-error{color:#b42329;background:#fff;padding:0 18px 14px;font-size:12px;font-weight:650}.success-card{background:#f2faf5;border:1px solid #bee2cc;border-radius:15px;gap:13px;margin:18px 0 0 39px;padding:18px;display:flex}.success-icon{color:#fff;background:#38a56b;border-radius:50%;place-items:center;width:29px;height:29px;display:grid}.success-card strong{margin-bottom:5px;display:block}.success-card p{margin:0;font-size:14px}.after-submit{border-top:1px solid var(--border);align-items:center;gap:16px;padding:16px 20px;display:flex}.after-submit span{color:var(--muted);font-size:13px}.primary-button{background:var(--red);color:#fff;cursor:pointer;border:0;border-radius:10px;padding:12px 16px;font-weight:680}.context-panel{padding:26px}.context-label{color:#909499;letter-spacing:.13em;font-size:11px;font-weight:750}.context-panel h2{margin:13px 0 3px}.context-panel>p{color:var(--muted);margin:0;font-size:13px}.context-rule{background:var(--border);height:1px;margin:23px 0}.context-row{justify-content:space-between;margin:14px 0;font-size:13px;display:flex}.context-row b{color:#38a56b}.privacy-box{color:var(--muted);background:#f5f6f7;border-radius:12px;margin-top:24px;padding:14px;font-size:12px;line-height:1.5}footer{border-top:1px solid var(--border);color:#92969a;background:#fff;justify-content:center;gap:8px;padding:20px;font-size:11px;display:flex}footer a{color:inherit;text-decoration:none}footer a:hover{color:var(--red);text-decoration:underline}.category-icon{font-size:32px;line-height:1}button:focus-visible,input:focus-visible,textarea:focus-visible{outline-offset:3px;outline:3px solid #a11d2238}@media (width<=900px){.side-rail{display:none}.workspace{padding-left:0}.content-wrap{width:calc(100% - 40px)}.topbar{padding:0 22px}.chat-layout{grid-template-columns:1fr}.context-panel{display:none}}@media (width<=640px){.topbar{height:80px;padding:0 16px}.brand-group{gap:12px}.brand-logo{width:82px;height:48px}.brand-divider{height:31px}.product-name{font-size:18px}.machine-chip{z-index:8;justify-content:center;min-height:46px;font-size:13px;position:fixed;bottom:14px;left:14px;right:14px;box-shadow:0 8px 28px #14161826}.content-wrap{width:calc(100% - 28px);padding:26px 0 78px}.machine-entry{margin-top:8px}.entry-brand{border-radius:20px;width:150px;height:78px;margin-bottom:22px}.machine-entry h1,.choice-screen h1{letter-spacing:-1.4px;margin-top:12px;font-size:34px}.machine-entry .lead,.lead{font-size:15px}.machine-form{margin-top:25px;padding:14px}.machine-input-row{grid-template-columns:37px 1fr}.machine-input-row input{font-size:16px}.machine-input-row button{grid-column:1/-1;width:100%;margin-top:6px}.friction-note{flex-wrap:wrap;font-size:11px}.category-grid{grid-template-columns:1fr;gap:11px;margin-top:26px}.category-card,.wide-card{grid-column:auto;grid-template-columns:48px 1fr auto;gap:13px;width:100%;min-height:84px;padding:12px 16px}.category-icon{width:46px;height:46px;font-size:25px}.category-label{font-size:16px}.category-arrow{font-size:32px}.chat-header{padding:15px}.topic-pill{display:none}.messages{min-height:calc(100vh - 330px);padding:18px 14px}.message-bubble{max-width:84%;font-size:14px}.quick-options,.success-card{margin-left:0}.composer{padding:12px}.after-submit{text-align:center;flex-direction:column;align-items:stretch}footer{flex-wrap:wrap;padding:16px 10px}}@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}
